Privacy Policy

When you submit an enquiry or eligibility form, we collect the details you provide so an advisor can respond and assess your requirement.

• Contact details you enter — your name, mobile number and email address.
• The context of your enquiry — the service, scheme or requirement you tell us about.
• Basic technical information your browser sends, such as the page you enquired from, your device's user agent and IP address, used for security and to prevent abuse.

We use your information to respond to your enquiry, understand your requirement, prepare and progress any advisory or documentation work you engage us for, and to keep you informed about that work.

We do not sell your personal information, and we do not share it for third-party marketing.

Where it is necessary to deliver the service you have asked for — for example, preparing an application to a lender or a government authority — we share only the information required, and only with your knowledge. We may also share information where the law requires it.

We apply reasonable technical and organisational measures to protect the information you provide. We keep it only for as long as needed for the purpose it was collected or as required by law, after which it is deleted or anonymised.

You may ask us to confirm what information we hold about you, to correct it, or to delete it, subject to any legal obligations we have to retain records. To make a request, use the contact details at the end of this page.